Booking Terms & Conditions | ||
Payment | A non-refundable deposit which advised by your travel consultant is required within 7 days after the reservation made (unless otherwise stated). Final payment must be received no less than 60 days before commencement of your trip (unless otherwise stated). Please note that we reserve the right to revise the payment schedule based on hotel payment requirements. |
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Amendments By Us | The itinerary, accommodation, and/or tour inclusions may be subject to change due to circumstances beyond our reasonable control, including but not limited to road conditions, adverse weather, or changes in transportation schedules. We reserve the right to amend or modify the itinerary when necessary, and no compensation shall be provided for such changes. |
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Amendments By You | Any changes to the itinerary made within 61 days prior to departure will be subject to a processing fee of AU$100 per change. Please note that any fees for non-refundable items already paid will remain non-refundable. |
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Change of Your Group Size | Prices per person are according to number of travellers of your own group. If a trip fails to satisfy minimum numbers, the trip may be cancelled. We will charge fees in accordance with the “Cancellation Policy” terms and shall not be held responsible for any related or consequential liabilities. |
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Hotel Check-in | At least one guest aged 18 or above is required to present a valid ID and a credit card at hotel check-in. |
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Passports, Visas | It is a requirement that you hold a valid passport with sufficient validity and any required visas for your trip. It is your responsibility to ensure you are in possession of the necessary documentation to comply within the laws and regulations of the country to be visited. |
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Travel Insurance | It is strongly encouraged that you are adequately insured for the duration of your trip. We recommend comprehensive travel insurance to cover cancellation, medical requirements, luggage and additional expenses. We strongly suggest you purchase insurance at the time you pay for your deposit. |
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Cancellation Policy | · Cancellations made more than 61 days before departure will incur a charge for the deposit and non-refundable items. · Cancellations made between 46-60 days before departure will incur a charge of 25% of the tour fee and non-refundable items. · Cancellations made between 31-45 days before departure will incur a charge of 50% of the tour fee and non-refundable items. · Cancellations made between 30-16 days before departure will incur a charge of 75% of the tour fee and non-refundable items. · Cancellations made within 15 days before departure or after departure will incur a charge of 100% of the tour fee.
Fees for non-refundable items already paid will remain non-refundable. We reserve the right to adjust the price and cancel the reservation without compensation if the payment is not received by the due date. |
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Responsibility | We reserve the right to adjust the itinerary and routes due to natural disasters or other force majeure events, and shall not be held responsible for any related or consequential liabilities or losses |
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Important notice | Please ensure that you have read the terms and conditions carefully before making any payment. Once payment is made, it is deemed that all members of the group have read, understood, and agreed to the terms and conditions. |
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Updated | 30/10/2025/TC |
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